Independent Recruitment Specialists


Parts Advisor

Clemence Rogers are currently working in partnership with our client in the recruitment of an experienced Parts Advisor to join an established Truck Dealership based at their Depot in Heathrow. As the Parts Advisor you will be responsible for supporting service technicians on the back-office counter with electronic vehicle health checks, returns, and VOR’s. You will also be on hand to support the front counter delivering excellent customer service and increasing all aspects of the parts business.

  • Location: Maidenhead
  • Salary: 24k - 28k + Bonus
  • Contract Type: Permanent
  • Closing: 25 December 2021
  • Ref: 901205

As the Parts Advisor you will be responsible for the following:

• Ensuring all parts are correctly checked against delivery notes

• Ensuring all customers and parts needs are dealt with efficiently and effectively

• Responding immediately to requests for parts

• Ensuring the work area is kept clean and tidy and that H&S standards are always adhered to

• Maintain up dated displays providing high quality merchandising of parts

• Assist in stock takes as and when required

• Update and maintain customer database

• To maintain a surcharge ledger (exchange / core parts)

• Reporting stock damage or stock losses to the manager without delay

• Packing and loading parts correctly

As the Parts Advisor you will have the following experience:

• Previous experience working in a similar role - experience of truck or related industry desirable

• Experience using Kerrdige or CD-UK would be advantageous

• Excellent attention to detail and problem-solving skills

• Excellent customer service and communication skills

• Strong organisational and administration skills

• Proactive approach in maintaining customer standards


• Good basic salary

• Bonus scheme

• 31 holiday days (including bank holidays)

• Uniform

• Staff discounts

• Interest free loans

• Pension scheme

• Sick pay

• Ongoing training and development


• 8.00am to 6.00pm Monday to Friday with an hour for lunch plus 1 in 3 Saturdays.

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