Independent Recruitment Specialists


Parts Department Advisor

An excellent opportunity to join a well-established Commercial Vehicle Dealership located in Bulwell, Nottingham. We are looking to recruit a full-time parts advisor to operate in our brand-new state of the art parts department.

  • Location: Nottingham
  • Salary: 25k - 26k OTE and Bonus
  • Contract Type: Permanent
  • Closing: 8 December 2021
  • Ref: 901159

To succeed, you will need:

• Understanding of parts department processes

• Preferably knowledge of commercial vehicles and able to work to timescales for completion of parts sales.

• Ideal candidate will have at least 3 years’ experience of parts department operation

• Self-motivated and enthusiastic, being able to work to the highest standard, ensuring complete self and customer satisfaction. Ability to work well in a team.

• Reliable and takes pride in the quality of work

• Able to adapt to the companies needs

• Can work under pressure

• Excellent verbal communication skills, having the ability to convey information to fellow team members and to customers

• A full, clean driving licence.

Key duties of the role:

• Customer parts ordering, telephone call answering, email communications;

• Willing to undertake shift working during the week and Saturdays;

• Build customer relationships both face to face and over the phone to increase sales and services;

• Participate in regular perpetual stock takes;

• Promote parts4u/roadcrew/local marketing campaigns;

• Follow manufacturer protocols such as Warranty/Surcharge processes in accurate and timely manner;

• Produce parts KPI reports regularly to check that the department is compliant in terms of housekeeping, empty bins etc;

• Develop skills and abilities of the team and address any training or development needs within the department;

• Build a close relationship with the Sales department to ensure a smooth process from PDI to delivery of new and used vehicles;

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